Customer Service Representative/Teller - Watkins
Description:
Citizens Bank Minnesota, Watkins, is looking for a high performing Customer Service Representative who loves working with people and has great attention to detail to take care of clients. The selected candidate will be responsible for Delivering the Ultimate Experience by developing positive relationships with new and existing clients, while excelling in a variety of responsibilities. This is an outstanding opportunity to join a trusted financial institution. If you are an upbeat, positive candidate who works well in a team environment with the ability to seamlessly adapt to change, this is a career worthy of consideration.
Job Responsibilities:
- Processing of daily financial transactions
- Researching and resolving client questions
- Promoting products
- Seeking optimal solutions for client satisfaction
- Saturday rotation for drive thru
- Opening new accounts
Benefits:
- Comprehensive Benefits package including health, dental, vision, and life insurance
- Short- and Long-Term Disability
- 401k Plan
- Paid Time Off
Qualifications:
- High school diploma or equivalent
- Computer and mathematical skills
- Cash handling experience beneficial but not required
- Customer service experience beneficial but not required
- Banking experience beneficial but not required
Chief Credit Officer
Description:
Citizens Bank Minnesota is looking for a high performing, experienced, motivated and community focused Chief Credit Officer who loves working with people and has great attention to detail. The selected candidate will provide oversight for the bank’s credit quality as well as being responsible for Delivering the Ultimate Experience by developing positive, meaningful relationships with new and existing clients and for building a positive culture that ensures team members can thrive and organizational goals are met. This is an outstanding opportunity to join a trusted financial institution. If you are an upbeat, positive candidate, this is a career worthy of consideration.
Responsibilities:
- Oversee the Lending functions of the bank by providing directive to VPs, AVPs, Lending Officers, Senior Credit Analyst, Crop Insurance Manager.
- Underwrite, originate and service all types of loans.
- Develops and manages Bank’s annual lending budget. Ensures that budget links to strategic plan/goals.
- Manages loan portfolio for appropriate mix, ensuring profitability without significant risk to the Bank.
- Manages all aspects of bank-wide credit policy, credit administration and loan review.
- Monitor and communicate rates and terms.
- Develops, implements, communicates, and models a sales and service culture focused on new business development and growth of existing customer relationships.
- Reviews loan requests, approval within established lending authorities.
- Serves as conduit between lenders and Board of Directors.
- Oversee loan collection, problem credits and administration of OREO assets.
- Oversee and monitor the loan risk rating system.
- Assist CFO with monitoring loan loss reserves.
- Receive and monitor any Bankruptcy notifications and actions required.
- Monitor and communicate prices on crops and livestock for balance sheet and cash flow purposes.
- ·Work with BSA Officer on SAR’s and actions on suspicious transactions.
Expectations:
- Performs job accountabilities with a high level of accuracy and timeliness.
- Maintains knowledge and understanding of policies and procedures.
- Maintains knowledge and understanding of Internal Service Standards for this department.
- Provides open communication to supervisor and reports.
- Upholds the employment guidelines outlined in the Employee Handbook and Supplements.
- Develops and maintains knowledge of compliance and internal control requirements necessary to complete the job.
Qualifications:
- College Degree in Business Administration and/or Finance or equivalent experience.
- Graduate Level Banking School
- Specialized credit training
- Specialized sales training
- 7-10 years banking background
- 5-7 years Credit Administration/Loan Review
Benefits:
- Full Time
- Competitive Wage
- Comprehensive Benefits package including health, dental, vision, and life insurance
- Short- and Long-Term Disability
- 401k Plan
- Paid Time Off
